”One of the biggest problems for service industry workers is that many forms of direct action, such as Slowdowns, end up hurting the consumer (mostly fellow workers) more than the boss. One way around this is to provide a better or cheaper service - at the boss’ expense, of course.
In 1968, bus and train workers in Lisbon, Spain, gave free rides to all passengers to protest the denial of wage increases. Conductors and drivers arrived for work as usual, but the conductors did not pick up their money satchels. Needless to say, public support was solidly behind these take-no-fare strikers.
In New York City, USA, IWW restaurant workers, after losing a strike, won some of their demands by taking the advice of IWW organisers to “pile up the plates, give ‘em double helpings, and figure checks on the low side.
How to Fire Your Boss, from the IWW (via joerobsbanks)